Author Topic: 3D downloads back  (Read 6169 times)

ScottMorris

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3D downloads back
« on: June 21, 2008, 08:49:04 PM »
The Nasa server is having a problem with the 3D / elevation downloads as of today.

The same server provides the landsat tiles and those are coming in just as fast as ever, so it appears to only be an issue with the 3D.

Sorry about the trouble.  We've emailed the server's admin and will update as soon as we know more.

Until then, you'll get a "not responding" error message when trying to switch to 3D.

Thanks for your patience.
Scott Morris - founder and co-author of TopoFusion
email: smorris@topofusion.com

Krein

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3D downloads back
« Reply #1 on: June 23, 2008, 10:22:11 AM »
It looks like the server is still having issues.  I got a response from the admin and he said it's likely due to it being overloaded.  Someone is probably hammering it with requests and so it's refusing to serve up stuff.

He can't log in yet to do something about it, but we'll update when we know more.  For the time being it may be a little while before it's back up.

The good news is that this issue, though not common, will soon by a thing of the past.  We had already been talking to the server admin about creating a tiled and cached 3D system that wouldn't be subject to the overloading issues.

The bonus is that it will be super fast for downloading, and TF will also cache the 3D data itself, killing the need for much of the downloading to begin with.

Once again, thanks for the patience.  It shouldn't be too long.

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3D downloads back
« Reply #2 on: June 26, 2008, 11:30:32 AM »
Would this also keep you from using the "Add Elevation to Track" in the Climbing Analysis?  I have trying for a week to add elevation.

Krein

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3D downloads back
« Reply #3 on: June 26, 2008, 01:41:55 PM »
Yes, that function uses the same server, unfortunately.

Option B is to download DEM data by hand.  Instructions here:

http://topofusion.com/3d.php

It's a little bit involved, though, but it gets the job done.

Once again sorry about the issues.  It may be a few more days yet before the server functionality is back.

ScottMorris

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3D downloads back
« Reply #4 on: June 29, 2008, 03:26:09 PM »
It's looking like it may be until July 1st before the issue on the server is corrected.

Thank you for your patience.
Scott Morris - founder and co-author of TopoFusion
email: smorris@topofusion.com

Vegas Runner

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3D downloads back
« Reply #5 on: June 29, 2008, 06:13:37 PM »
Thanks for keeping us updated on this issue.

ScottMorris

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3D downloads back
« Reply #6 on: July 01, 2008, 06:29:26 PM »
The server is now serving elevation data once again.

3D downloads and "add elevation to track" are back.

Thanks for the patience.  We are working towards an elevation caching system so this isn't as much of an issue in the future.
Scott Morris - founder and co-author of TopoFusion
email: smorris@topofusion.com