Author Topic: Virus Detected?  (Read 1425 times)

VaTrailRider

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Virus Detected?
« on: June 18, 2020, 08:21:12 AM »
Hi,

I went to use the Pro software today and it was removed from my computer....I thought that was very strange, but chalked it up to some odd glitch.  So I went to the download page and entered my credentials to re-download the software and when I clicked on the EXE file, I got a message that the download failed because a virus was detected.  I clicked on the message and took a screenshot that I've attached to this post. 

Terrible timing for all this as I am supposed to create some maps for some clients today.  :(
Laura
Virginia Horse Council Board of Directors
Therapeutic Riding Assoc. of Va Board of Directors
Orienteering Instructor
Horseback Riding Instructor
Website Design

ScottMorris

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Re: Virus Detected?
« Reply #1 on: June 18, 2020, 12:39:13 PM »

Ugh.  There is no virus it's just a false positive.

It happened on my computer too.  I'll look into it as soon as I can.  May need to submit the files to Microsoft as false positive.

Thanks for the post.  If you can force it to install it will run. That's what I did.
Scott Morris - founder and co-author of TopoFusion
email: smorris@topofusion.com

VaTrailRider

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Re: Virus Detected?
« Reply #2 on: June 18, 2020, 01:55:02 PM »
Thanks for the quick reply.  I believe there is an "allow" option in the antivirus program.  I just wanted to make sure before I did anything. 
Laura
Virginia Horse Council Board of Directors
Therapeutic Riding Assoc. of Va Board of Directors
Orienteering Instructor
Horseback Riding Instructor
Website Design

ScottMorris

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Re: Virus Detected?
« Reply #3 on: June 19, 2020, 10:37:28 AM »

Yep, I allowed it on my computer and it stopped removing it.

I'm submitting to Microsoft as a false positive for a trojan that doesn't exist.  Hopefully they will whitelist it.  Apparently it's somewhat common for this to happen with the installer package I'm using.

Thanks
Scott Morris - founder and co-author of TopoFusion
email: smorris@topofusion.com

ScottMorris

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Re: Virus Detected?
« Reply #4 on: June 19, 2020, 12:36:26 PM »

I got a report back already and they say nothing was detected in it.  May take a while before that rolls out in the new virus definition, though.

Scott Morris - founder and co-author of TopoFusion
email: smorris@topofusion.com