TopoFusion support forums

TopoFusion Support => TopoFusion Pro => Topic started by: Alpine on March 06, 2010, 09:58:46 AM

Title: Just Updated From Earlier Version...
Post by: Alpine on March 06, 2010, 09:58:46 AM

And now the XP machine locks up when I open the current version.

Any suggestions?

Title: Re: Just Updated From Earlier Version...
Post by: ScottMorris on March 06, 2010, 10:14:06 AM

How old of a version was your previous install?  Could be a conflict between the installers if you were using a several years old version of TF before.

Otherwise, how far does TF get in opening?  Splash screen?  Main window up?  There is a link to the TF diagnositic file in the TF program group.  Any clues there?  (feel free to email or post the file here).

Thanks.

Title: Re: Just Updated From Earlier Version...
Post by: Alpine on March 06, 2010, 10:33:22 AM

From 3.85

Splash screen only.

I uninstall-ed the program. and tried to reinstall 3.85. It failed also.

I'm going to disable all anti everything and try again.

Title: Re: Just Updated From Earlier Version...
Post by: ScottMorris on March 06, 2010, 12:05:15 PM

Splash screen only has happened to a couple people recently on new installs.  Rebooting the computer has fixed it for everyone so far.

Title: Re: Just Updated From Earlier Version...
Post by: Alpine on March 06, 2010, 12:35:59 PM

Splash screen with "Continents gpx" then it freezes up.

Title: Re: Just Updated From Earlier Version...
Post by: Alpine on March 09, 2010, 10:57:15 AM

With a lot of back and forth emails Scott was able to get me up and running with the current version.

With the coming of spring, and time to hit the back country trails on the ATV, TopoFusion is a "must have" tool.

I want to thank Scott and his help in getting me up and running again.

Many thanks Scott.

Derrill