TopoFusion support forums

Archived  - Use Search => Archived Support => Topic started by: Penny on June 15, 2005, 08:29:18 PM

Title: Still no luck
Post by: Penny on June 15, 2005, 08:29:18 PM

OK, I see no comment on the error/screen shot I posted.
I checked the interface settings on my etrex summit and it is correct.I checked COM settings, Garmin settings etc. I did a full uninstall and reinstall.

Selecting new file or an existing file ( that I created on your direction) seems to make no difference.  

I have the closest to sucess when I select "download waypoints" with the subheaders unchecked, this acutally brings up the merge/delete window, but not without the error screen... which shuts down the whole program. ( see screen shot)

I can even access the "save" window like this, but the data does not save.  

frustrated. I'd even call you on my dime to try and figure this out.

system, again. XP Home, freshly installed and updated.

thanks again.
new screenshot of errors

screenshot

I'm also a mtb girl, if that helps  
http://www.specialtyoutdoors.com/penny/biking/biking.asp

Title: Still no luck
Post by: Alan on June 17, 2005, 06:59:48 PM

Sorry, Krein was unclear about what he wanted you to try.  Go to File->New to create a blank GPX file.  Then Select GPS->GPS Transfer and then select the new file in the dropdown box (probably Untitled.gpx).

Title: Still no luck
Post by: Alan on June 17, 2005, 07:57:12 PM

Could you please download http://www.topofusion.com/TopoFusionDemo-update2.61.zip and overwrite your TopoFusion.exe and GPSMaster.ocx with those contained in the zipfile?

It appears we left out some error handling code that is usually there.  This will not likely fix it, but you should get a message with a more informative (to us) indication of where the problem is.  We'll be able to track it down from there.

Title: Still no luck
Post by: Penny on June 17, 2005, 08:51:55 PM

will give it a whirl over the weekend.

thanks!!

Title: Still no luck
Post by: Alan on June 22, 2005, 06:39:37 PM

I've just recently found a small bug that might be causing a problem, please report back on your attempt anyway though.  We hope to be putting out a new release soon with an enhanced crash handling system.

Title: Still no luck
Post by: Penny on July 27, 2005, 05:04:35 PM

I never could get it to work, sorry!, even with the files you provided Same type of error messsages, I am sorry to say.  Please let me know when the new version is out.

Penny

Title: Still no luck
Post by: Krein on July 27, 2005, 05:49:58 PM

We have a new beta version out now that should fix your problem or at least give us a meaningful error message.

We're just waiting for a few more responses from testers before we do a full release.  If it doesn't happen so I can put together files for the new version.

Thanks for the patience.  Keep riding (wish I could)...

Title: Still no luck
Post by: Krein on August 02, 2005, 09:39:42 AM

Hi,

Sorry for the delay, here are some new files for you to try:

http://www.topofusion.com/TopoFusionDemo-update2.65.zip

Copy them over, as before.  Let us know how it goes -- Thanks!  We would have a new version out (full installer) right now but Alan, who builds our new releases is on a trip right now.

Thanks.