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Author Topic: Problems with Windows Vista Ultimate  (Read 3563 times)

Supertrunk

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Problems with Windows Vista Ultimate
« on: April 03, 2007, 12:04:34 PM »
I'm setting up a new machine with Windows Vista Ultimate, and just added the newest version (3.0) of TopoFusion. When the program begins to start I get two error messages saying first that "DirectX is not loaded" and then that I need to "reload DirectX 9c" then the program drops off the screen and doesn't start.

I've downloaded the newest version of DirectX, checked Windows Update, etc. with no solutions so far.

Is any one else running Vista yet? Any others experiencing problems, or is it just me?

Thanks for any help you can provide!
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Krein

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Problems with Windows Vista Ultimate
« Reply #1 on: April 03, 2007, 01:33:32 PM »
Hi,

So far we have only had positive reports from TF users who installed on Vista.  There are a couple of bugs that may be vista-related, but installing has gone smoothly for everyone, as far as we know.

One more thing to try is newer/different video drivers.  Some manufacturers may be working the bugs out on DX9+Vista support.  I'd check there next.

What video card do you have?

Also, it might be helpful if you can post/email your TopoFusion.log file -- it will show us where it's failing and possibly give us some clues.

Thanks.
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Supertrunk

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Problems with Windows Vista Ultimate
« Reply #2 on: April 03, 2007, 02:31:10 PM »
The machine is a Dell GX270 / 3.2ghz / 2g memory / Dell video.

Here is the log file:

TopoFusion 3.000 Log Begin
Setting internet settings..
GPSMaster.ocx, Initialize...
Windows Major Version: 5
Windows Minor Version: 1
Windows Build Number : 2600
Windows Platform ID  : 2
Windows CSD Version  : Service Pack 2
Initializing Winsock
Initializing Direct3D
Direct3D : Driver "Standard VGA Graphics Adapter" (vga.dll)
Direct3D : Display properties - 1024x768, Format=22, Refresh = 1
Failed to create device, Device likely does not support T&L in hardware.  Trying software.
DirectX Error [.\master.cpp:6446]: D3DERR_INVALIDCALL
DirectX Error [.\master.cpp:6452]: D3DERR_NOTAVAILABLE
Failed to create hardware acclerated device. Trying software.
Failed to create REF software device.  No DirectX 9 Installed?!
DirectX Error [.\master.cpp:6461]: D3DERR_NOTAVAILABLE
Setting D3D Device Failed

I hope this makes sense to you folks, and thanks for the rapid offer of help!
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