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Archived  - Use Search => Archived Support => Topic started by: PeteCresswell on October 28, 2004, 05:06:20 PM

Title: Downloading Disabled - from the git-go
Post by: PeteCresswell on October 28, 2004, 05:06:20 PM

Downloaded TopoFusion, fired it up, and the first thing it said was "TopoFusion
is having trouble contacting TerraServer, internet downloading is now disabled."

However, when I pointed my browser at http://www.terraserver.microsoft.com to
get an image of my home town (http://tinyurl.com/4hldj), there was no problem.

I've toggled 'Internet Downloading' many times.  Restarted many times.   Same message.

v2.1

Sounds like I'm doing something dumb...but what?

Title: Downloading Disabled - from the git-go
Post by: Larry on October 29, 2004, 05:12:38 AM

For some reason, I need to connect to the internet first, then enable downloading in TF. (Win XP SP 2, using dialup) You might try that.

Larry

Title: Downloading Disabled - from the git-go
Post by: Krein on October 29, 2004, 11:22:53 AM

There are a few possibilities here.

#1 - Do you use a proxy server (e.g. at work)?  Check your browser settings if you're not sure.  If so you'll need to set up TF to use the proxy as well.

#2 - You're running zonealarm, norton, or other firewall software.  Disable it and try TF again.  If you want to use this software and TF at the same time you'll have to grant access for TF to make http requests.

Title: Downloading Disabled - from the git-go
Post by: PeteCresswell on October 30, 2004, 06:01:57 AM

RE/You're running zonealarm, norton, or other firewall software.  Disable it and try TF again

Bingo.....Sheesh, I've lost count of the number of times I've forgotten about Norton Firewall.   Eventually, it'll soak in...I hope...

Thanks!