Author Topic: 3.0 failed installation (Read 6797 times)

madengr · « **on:** February 11, 2007, 02:21:18 PM »

I uninstalled 2.x and when I install 3.0 I get the error:
gpsmaster.ocx failed to register

I do have directx 9.0c

Krein · « **Reply #1 on:** February 11, 2007, 07:17:08 PM »

Hmm. Which version were you upgrading from previously? Was it before or after 2.90?

The reason I ask is that 2.90 used the new installer and I need to know if that installer worked for you or not.

Try registering the .ocx manually:

start->run->"regsvr32 c:\program files\topofusion\gpsmaster.ocx"

What OS are you running?

So far we haven't heard from anyone else that hasn't been able to install the new version.

« **Reply #2 on:** February 12, 2007, 03:57:57 AM »

I have not tried 3.0, yet, but a very recent beta, 2.99, i think. It doesn't run, tells me to update directx or my video drivers. I tried both. I had the same problem with earlier betas since 2.97. Now I see that there is a disclaimer with 3.0 that it may not run on all machines, so 2.97 will remain available. This is what I've been running. So, what is the situation? Any suggestions to get new versions working? Are you aware that the new versions just don't work for some reason?

Krein · « **Reply #3 on:** February 12, 2007, 04:04:38 PM »

Not sure what to tell you yet. It is true that we don't expect Pro to work on all systems. If video drivers are too old and not up to snuff it's just unlikely to work.

I'd think that at least the installer should work if you successfully installed DX9.0c. I will let you know if I get any progress on this, but I'm not really sure what else to try at the moment.

What is your video card and how old is your system?

« **Reply #4 on:** February 13, 2007, 01:33:50 AM »

The installer does work fine. It just doesn't run. It's an IBM Thinkpad T21. I would guess it's maybe 4 years old, I bought it used. Don't know any details about the video. I will try looking again for new drivers.

Krein · « **Reply #5 on:** February 13, 2007, 11:07:12 AM »

OK, that makes more sense. Can you post the contents of your log file here so I can take a look?

Pro runs fine on one of my laptops that is ~4 years old. No guarantee it'll work for yours, though.

rpiontek · « **Reply #6 on:** February 19, 2007, 02:38:15 AM »

I tried PRO 3.0 this weekend. The install is fine, but it still won't run. Here is the log:

TopoFusion 3.000 Log Begin
Setting internet settings..
GPSMaster.ocx, Initialize...
Windows Major Version: 5
Windows Minor Version: 1
Windows Build Number : 2600
Windows Platform ID : 2
Windows CSD Version : Service Pack 2
Initializing Winsock
Initializing Direct3D
Direct3D : Driver "S3 Graphics Inc. SavageIX" (s3savmx.dll)
Direct3D : Display properties - 1024x768, Format=22, Refresh = 60
Failed to create device, Device likely does not support T&L in hardware. Trying software.
DirectX Error [.\master.cpp:6446]: D3DERR_INVALIDCALL
DirectX Error [.\master.cpp:6452]: D3DERR_NOTAVAILABLE
Failed to create hardware acclerated device. Trying software.
Failed to create REF software device. No DirectX 9 Installed?!
DirectX Error [.\master.cpp:6461]: D3DERR_NOTAVAILABLE
Setting D3D Device Failed

Krein · « **Reply #7 on:** February 19, 2007, 09:05:20 AM »

Quite simply, the video drivers don't support directx9. No directx9 apps will run.

I'd still have a look around for more recent drivers -- if not from S3 than from some third party. Looks like that video adapter is about 7 years old, so you may not be able to find anything.

Likely you are one of the few that is stuck with the non-Pro version.

rpiontek · « **Reply #8 on:** February 19, 2007, 11:06:00 AM »

I don't know about that... I would swear that I've run other directx apps before. Could be wrong, though. I'll try again for drivers.

Krein · « **Reply #9 on:** February 19, 2007, 11:52:42 AM »

"9" is the key part.

TopoFusion 2.97 is DirectX, but DX7, and obviously that runs for you.

I could be wrong, but not being able to create the device is a pretty fundamental thing...