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Archived  - Use Search => Archived Support => Topic started by: Neilson on February 12, 2007, 10:53:17 PM

Title: 3.0 .exe corrupt error
Post by: Neilson on February 12, 2007, 10:53:17 PM

Tried downloading TopoFusion Pro 3.0 twice, both times got the error " - corrupted or incomplete."
Have 2.97, downloaded and installed without problems.
Have all the latest directX updates, enough to run Nasa WW 1.4.
What could be the problem with the 3.0 .exe?

Title: 3.0 .exe corrupt error
Post by: Krein on February 12, 2007, 11:12:25 PM

Our server has been struggling a bit lately, somewhat contributed  by all our users trying to download the new version.

Give it another try in a bit.  Also, try switching web browsers.

If that fails, email us, support@topofusion.com, and we can always email you the file.

Title: 3.0 .exe corrupt error
Post by: Neilson on February 13, 2007, 11:22:25 AM

Have downloaded 3.0 .exe 6 times with Firefox and IE.
This is the error each time:
NSIS Error
The installer you are trying to use is corrupted or incomplete.
This could be the result of a damaged disk, a failed download or a virus.

You may want to contact the author of this installer to obtain a new copy.

It may be possible to skip this check using the /NCRC command line switch
(NOT RECOMMENDED).

Have even tried it from the command line with the /NCRC and get same error.

You could email to neilnln@hotmail.com but apparently the bug is in the installer, what have you put in the installer that would require " - skip this check - "??

Title: 3.0 .exe corrupt error
Post by: Krein on February 13, 2007, 11:28:39 AM

The file should be (3,593 KB).  You are most likely getting an incomplete file.  

There is one more user who has been having the same problem.  I had to email him the file.  There may be a network setting on your end that is not letting the full file come through.

Literally hundreds have been successfully downloading and installing the new update, so there is not a corrupt file on our end.

I will email you the file, renamed to .doc to pass any other security issues.  Just rename to .exe and run it.

Thanks.

Title: 3.0 .exe corrupt error
Post by: Neilson on February 14, 2007, 11:20:56 AM

That was the problem, was not getting the complete file, was under 3 meg.  Got the file attached to an email, installed without error.  Had a small glitch when opening TF, have MS's PSDK, needed the CD to confirm it was installed, now TF 3.0 opens without a problem.
Have Zone Labs for security, have not had a problem with incomplete files before.

Good program, thanks for the extra effort that is sometimes necessary.

Neil

Title: 3.0 .exe corrupt error
Post by: Neilson on February 18, 2007, 06:36:11 AM

TF 3.0 would hang when working offline when panning to an area not downloaded, had to use taskmanager to exit.
Uninstalled 3.0 and reinstalled it, works fine now.

Title: 3.0 .exe corrupt error
Post by: Krein on February 18, 2007, 09:32:45 AM

Interesting, thanks for the report on that.  One other user reported the same thing.  Uninstall/reinstall really shouldn't effect such a bug, so it's odd.

I assume you kept your map files (you didn't have the uninstaller delete everything)...

Title: 3.0 .exe corrupt error
Post by: EDT on February 18, 2007, 10:02:55 AM

Seem to be having the same problem. When I disable map download and scroll off the visible map the program hangs up I have to exit from Taskmanager. I've reinstalled twice now. Once this is fixed will I be able to runTF on my laptop without having to be online?

Title: 3.0 .exe corrupt error
Post by: Krein on February 18, 2007, 02:24:41 PM

Quote (EDT @ Feb. 18 2007,10:02)

Seem to be having the same problem. When I disable map download and scroll off the visible map the program hangs up I have to exit from Taskmanager. I've reinstalled twice now. Once this is fixed will I be able to runTF on my laptop without having to be online?

Yes, you should be able to run TF offline on your laptop.  

I am seeing some usual CPU usage when off-line and off the map.  I haven't been able to crash the program yet, but I'm sure it's the cause of the problem.

I should have a fix available in the beta (possibly a full release) early this week.  Thanks for reporting it.

Title: 3.0 .exe corrupt error
Post by: Krein on February 20, 2007, 11:04:58 AM

Hey guys,

I've fixed the problem of 100% CPU when downloading is disabled and showing undownloaded maps.

Head on over to

http://topofusion.com/beta.php

to download the latest and let me know if for some reason it isn't fixed, or if you notice anything else.

Thanks!

Title: 3.0 .exe corrupt error
Post by: EDT on February 20, 2007, 04:31:34 PM

Just downloaded beta...awsome, works great. I'm a k-9 handler on a Search & Rescue Team and I'm going to spread the word. Great program, great support, you folks ROCK